UPVC Windows In The Midlands, FENSA, CPA Q’s
October 11th, 2007
When comparing window companies you’ll often hear phrases like “Fensa Registered” and “CPA Registered” but what do they mean? And do they hold any keys to the quality of service you can expect?
Firstly FENSA stands for Fenestration Self Assessment Scheme.
This means that all companies registered with FENSA will certify that their work complies with all relevant building regulations and no further action by yourself is required.
If you fit your own windows or use a company that’s not FENSA registered, you’ll have to notify your local council and approval will need to be gained from your local authority. Its important that all regulations are met as this will crop us when you come to sell your property.
CPA stands for “Consumer Protection Association” and is designed to protect the consumer through carrying our independent “Surveys” where previous customers are contacted by CPA and asked to rate the service they received.
The overall results are then displayed in a pie chart so if 90+ percent of previous customers rated their replacement windows service as either “Excellent” or “Very Good” you’ll know that you are dealing with a quality company.
The trick here is that if a company says they are CPA Registered, ask to see their results!
At Trustyle UK LTD we proudly display our results certificate as its always been excellent and, of course, we are FENSA registered, based in Leicestershire and service Nottinghamshire, Bedfordshire, Northamptonshire, Coventry, Milton Keynes, Midlands.